NOC Engineer - SMS Bankai Group
Bankai Group
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: Ahmedabad
Skills: SMPP, SMSC, Troubleshooting, Monitoring, Customer Service, Ping, Traceroute, Management Reporting, NOC Support, CustomerVendorRouteRate Configuration Management, Trace Capturing, System health checklist, EtherealWireshark
About Bankai Group
Job Description
Bankai Group is an equal opportunity employer that values its people and ensures that they are able to maintain an excellent work-life balance. We are a growing organization and adopts an inclusive approach towards our team. Some of the guiding principles have been the following: Building a quest for learning to inculcate a learning culture within the organisation. Authenticity and integrity at the core in business and personal dealings. Nurture a culture of teamwork, as a personal contribution, however brilliant, cannot promote organizational interests, unless it is made within the framework of the team. Knowledge is the only acceptable source of strength, power and authority. Adherence to all the statutory rules and regulations strictly to strengthen our belief in being a good corporate citizen. Induce effective two way communication for dissemination of the goals of the Management and for employees feedback on the activities of the company, suggestions and grievances. NOC Engineer - SMS Location Ahmedabad Experience 2 6 Years No. Positions 02 Qualification Bachelors/Masters or Diploma any field Job Description Skills Required: Mandatory Skills: SMPP, SMSC Provide 24X7X365 NOC Support for VAS related issues Manage day to day operations of SMS NOC Customer/Vendor/Route/Rate Configuration Management,Trace Capturing & Troubleshooting Manage day to day operations of SMS NOC Customer/Vendor/Route/Rate Configuration Management,Trace Capturing & Troubleshooting Monitoring of all alarms/alerts from system and System health checklist for various nodes Monitoring of all alarms/alerts from system and System health checklist for various nodes Monitoring of all alarms/alerts from system and System health checklist for various nodes Answer customer emails/calls and provide timely & high level of service Use a variety of tools (Ethereal/Wireshark, ping, traceroute, browser, etc.) to quickly verify reported events Head to Head testing/configuration with clients Management reporting as per requirement Maintain a good understanding of all NOC processes and implement them appropriately,