MS-CRM Functional Consultant Senior EY

About EY

Job Description

At EY, you are part of a globally connected powerhouse of diverse teams that aim to shape your future with confidence. Joining EY means contributing towards building a better working world. Currently, we are looking for a MSD CRM Functional Senior who will play a crucial role in implementing and leading various CRM modules (Sales, Service, and Marketing). As a D365 CRM Functional Senior, your responsibilities include working on CRM engagements to design and implement innovative solutions, collaborating with client teams to understand business requirements, participating in application design sessions, ensuring project documentation is thorough, configuring and customizing CRM applications, and ensuring the design aligns with business needs. You will also be responsible for fostering teamwork, training and mentoring project resources, and contributing to organization-wide people initiatives. Key skills required for this role include a minimum of 3-7 years of CRM Configuration & Customization experience, strong project implementation experience in D365, working on large transformation programs, client-facing engagements, agile delivery and deployment experience, familiarity with relational database concepts and SQL, strong analytical and problem-solving skills, and excellent communication skills. A degree in BE/B.Tech./MCA/MBA with industry experience is preferred. If you have hands-on experience with D365 CRM Configuration & Customization and are D365 CRM Certified, it would be considered a plus. EY is dedicated to building a better working world by creating new value for clients, society, and the planet. Our teams leverage data, AI, and advanced technology to help clients shape the future confidently and address pressing issues. With a globally connected network, EY provides services in over 150 countries and territories across assurance, consulting, tax, strategy, and transactions.,