Mortgage Operations Manager Confidential

About Confidential

Job Description

The operations manager will play a key role in overseeing mortgage lending operations, encompassing processing, VA lending, underwriting, appraisals, credit risk, closing, post-closing, reverse, secondary markets, and compliance. You will be responsible for assisting in addressing any escalation issues, managing department metrics, and fostering strong relationships with loan officers. Utilizing metrics to enhance team productivity, overseeing processing workflow, and meeting specified targets will be essential tasks. You will also collaborate in handling and reducing repurchase demands, implementing new technologies, and responding to inquiries related to underwriting and investor guidelines. Monitoring departmental productivity, ensuring compliance with assigned metrics, and delivering high-quality service to both the sales staff and customers are crucial responsibilities. As a valuable resource on mortgage lending operations, you will stay updated on evolving laws and regulations in the field, enhance turn time efficiency, and contribute to the training of new loan officers. Attendance at educational seminars is expected. Requirements: - Bachelor's Degree - Minimum of 5 years of experience in mortgage operations - Minimum of 5 years of supervisory experience Compensation: Commensurate with experience Benefits: PTO, Medical, Dental, 401(k),