MIS Executive BPO Background Aaish Solutions

About Aaish Solutions

Job Description

ob Title: MIS Executive BPO Background
Location: Shivajinagar, Bangalore
Experience: Minimum 3 Years (at least 1 year in MIS/Reporting role)

Job Description:
We are looking for an experienced MIS Executive from the BPO industry who can manage reporting operations and provide actionable insights through data.

Key Responsibilities:

• Develop, maintain, and automate daily, weekly, and monthly MIS reports and dashboards.

• Analyze operational data, performance metrics, and trends.

• Coordinate with operations, quality, and management teams for data-driven decision-making.

• Create and manage Excel dashboards, pivot tables, charts, and advanced reporting models.

• Ensure accuracy in data flow and reporting across departments.

• Identify discrepancies and take corrective actions.

• Assist in SOP creation and reporting templates.

• Support IT with system automation and database enhancements.

Required Skills:

• Advanced Excel (VLOOKUP, HLOOKUP, Pivot Tables, Macros)

• PowerPoint presentation skills

• Working knowledge of SQL / Power BI / Tableau (preferred)

• Strong analytical and problem-solving ability

• Excellent communication skills

• Knowledge of BPO KPIs, SLAs, and operations metrics

Qualifications:

• Graduate in any discipline

• 3+ years of experience in a BPO environment, with at least 1 year in MIS/Reporting

Location: On-site at Shivajinagar, Bangalore
Working Days: 6 days/week

How to Apply:
Send your resume to richa.aaishsolutions@gmail.com or contact 9771324321