Manager - Guest Relations Malabar Group
Malabar Group
Office Location
Full Time
Experience: 5 - 5 years required
Pay: INR 400000 - INR 500000 /year
Type: Full Time
Location: Karnataka
Skills: Floor Management, Excellent communicative, Interpersonal Abilities, Hospitality, Administration
About Malabar Group
Job Description
Job Code MGD1669 Designation Manager - Guest Relations Business Vertical Malabar Gold & Diamonds Job Summary Job Role: To Manage the guest relations activities of the store and plan to improve the customer satisfaction level. Responsible for all GR functions of the store and strategically plan for upscale customer service. Understand customers buying patterns and preferences. Manage front office and customer relations sections and delegate responsibilities efficiently. Overall responsibility of all customer complaints resolution and rectification. Develop High Net-worth Individual (HNI) customer network. Monitor customer satisfaction reports and trends. Ensure the grooming and training of Guest relationship executives. Responsible for In-store engagement activities. Skills Required : Floor Management Excellent communicative and interpersonal abilities Hospitality and Administration Note : Openings at Malleshwaram, Rajajinagar, Jayanagar, Mangalore Functional Area Administration Location Mangalore State Karnataka Country INDIA Educational Qualification PG Age 30-40 Experience 5 to 6 Years Salary Range 35000 to 40000 (INR),