Manager-CF-Credit Digital-Mumbai - Lower Parel-MM Tata Capital

About Tata Capital

Tata Capital Limited ("TCL"), the flagship financial services company of the Tata Group, is a subsidiary of Tata Sons Private Limited and is registered with the Reserve Bank of India as a Systemically Important Non-Deposit Accepting Core Investment Company ("CIC").

Tata Capital and its subsidiaries are engaged in providing/supplying a wide array of services/products in the financial services sector and operates across various areas of business: Commercial Finance, Consumer Loans, Wealth Services and distribution and marketing of Tata Cards.

Job Description

The responsibilities for this role include: - Automating processes across products and digital transformation of existing credit processes to address rising costs and new customer preferences. - Working closely with the Product, Technology, and Business teams to devise the best and most innovative solutions for solving customer needs. - Monitoring the performance of solutions to ensure better Turnaround Time (TAT) and process management. - Ensuring uniform processes and analyzing various processes to recommend changes that initiate cost savings, optimize resources, and enhance operational efficiency. - Monitoring the overall functioning of processes, identifying improvement areas, and implementing measures to maximize customer satisfaction. - Conducting random process audits and focusing on efficiency, productivity improvement, and increase productivity through internal process reviews. - Implementing technology interventions and efficiency building through best practices in the market. - Tracking productivity, optimizing costs, negotiating contracts, rationalizing resources, and promoting automation. The ideal candidate for this position should have an MBA/PGDBA/PGPM or an equivalent qualification.,