Manager Campaign Strategy & Client Services Katapult

About Katapult

Job Description

As an Account Manager at our Creative & Social-first agency, you will play a crucial role in leading end-to-end digital branded content campaigns. Your responsibilities will include translating client briefs into actionable plans, collaborating with internal teams (strategy, creative, production, influencer) for seamless execution, and ensuring the success of campaigns through structured thinking, excellent communication, and effective project management. Your ability to thrive under delivery pressure and foster a team-first attitude will be essential for this role. You will be tasked with leading full campaign lifecycles, managing client relationships, coordinating internal teams, overseeing timelines and deliverables, troubleshooting issues in real-time, and working with analytics teams to derive post-campaign insights. Additionally, your contributions to process improvements and documentation will be highly valued. The ideal candidate will have at least 5-7 years of experience in campaign management or client servicing, with prior experience in a lead or managerial role. A strong understanding of branded content, digital platforms, and creator-led campaigns is required. Proficiency in coordination tools, excellent project and time management skills, and sharp communication abilities are crucial for success in this role. A calm and solution-oriented mindset, high ownership, and accountability, coupled with the ability to work at speed without compromising on quality, are traits we highly value. Key Skills: campaigns, coordination tools, creator-led campaigns, project management, influencer collaboration, branded content, quality control, time management, client servicing, digital platforms, effective communication.,