M365 Applications Specialist CSM Technologies

About CSM Technologies

CSM Technologies, founded in 1998 in the capital city of Bhubaneswar, is a CMMi5 IT Solutions & Services company that has implemented 500+ projects in diverse markets, including government, enterprises, and small businesses, across multiple geographies. Over the course of two decades, the organisation has grown from three to eight hundred members of staff.

Job Description

JOB LOCATION: Phnom Penh, CAMBODIA
Coverage of Medical Insurance in Cambodia
Travel arrangements to/from office location in Cambodia

• Configure and optimize Microsoft 365 applications, including but not limited to SharePoint, Teams, OneDrive, and other relevant tools based on the ministry's requirements.
• Customize workflows, document libraries, and other features to enhance efficiency.
• Collaborate with the Implementation Lead and other team members to ensure seamless integration of M365 applications with existing systems.
• Facilitate collaboration by configuring Teams and SharePoint sites for effective communication and document sharing.
• Implement security features within M365 applications to protect sensitive data.
• Ensure compliance with relevant regulations and policies, working closely with the Security and Compliance Specialist.
• Provide support to end-users regarding M365 applications, addressing configuration issues and providing guidance on optimal usage.
• Collaborate with the Support and Troubleshooting Specialist to resolve complex technical issues.
• Work on custom development projects within M365 applications, leveraging tools like Power Platform for creating custom solutions.
• Develop and deploy custom apps and features to meet specific ministry needs.
• Assist the Training and Adoption Specialist in developing training materials for M365 applications.
• Create and maintain documentation for application configurations, workflows, and best practices.

Skills & Experience

• A bachelor's or master's degree in information technology, computer science, or a related field.
• Relevant Microsoft certifications, such as Microsoft 365 Certified
• In-depth knowledge and hands-on experience with Microsoft 365 applications, including SharePoint, Teams, OneDrive, and Power Platform.
• Familiarity with customization options and features.
• Ability to identify and implement solutions to enhance application performance.
• Effective communication skills to understand and translate user requirements into application configurations.
• Understanding of security best practices within M365 applications.
• Knowledge of data protection and compliance requirements.
• Experience in providing training to end-users on M365 applications.