Logistics Callers-UK ZOUMA PVT LTD.
ZOUMA PVT LTD.
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Punjab
Skills: Interpersonal Skills, verbal communication skills, voicebased customer support, Problemsolving
About ZOUMA PVT LTD.
Job Description
Customer Support Executive UK Voice Process Location: Mohali Process: UK Voice Process Shift Timing: 1:30 PM 10:30 PM (IST) Working Days: 5 Days a Week + 2 Alternate Saturdays Key Responsibilities: Handle inbound/outbound customer calls for UK-based clients. Address customer queries and provide timely resolutions. Maintain high-quality communication standards. Update call records and follow standard operating procedures. Requirements: Excellent verbal communication skills in English. Prior experience in voice-based customer support is a plus. Comfortable working in UK shift timings. Strong interpersonal and problem-solving abilities. Note: This is a voice process, so fluency in spoken English is essential. Apply At (navdhasharma@zouma.ai) Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Schedule: Day shift UK shift Weekend availability Language: Hindi (Preferred) English (Preferred) Work Location: In person Expected Start Date: 17/06/2025,