Loan Servicing Manager - Vice President Alumni Career Site
Alumni Career Site
Office Location
Full Time
Experience: 5 - 5 years required
Pay:
Salary Information not included
Type: Full Time
Location: Karnataka
Skills: Financial Systems, Loan Servicing, Compliance, Risk management, Project Management, Stakeholder engagement, Leadership, Communication, collaboration, Performance Management, Training, Development, Knowledge Management, Policy Adherence, Problemsolving, NostroCash matching, Swift, remittance systems knowledge
About Alumni Career Site
Job Description
Join our dynamic team and drive operational excellence in loan servicing. Leverage your expertise in financial systems to lead and innovate. Be a part of a collaborative environment that values growth and development. Job Summary As a Loan Servicing Manager within the Financial Operations Team, you will oversee new loan setups and servicing processes. You will ensure compliance with industry standards and drive operational efficiency. Your leadership will be crucial in managing projects and enhancing team performance. Job Responsibilities Supervise loan setup and servicing processes. Monitor team performance and ensure SLA compliance. Implement strategic objectives aligned with global operations. Ensure adherence to controls and escalate risks. Comply with audit and compliance regulations. Handle complex process queries and provide expertise. Manage client transitions and system enhancements. Address process escalations promptly. Maintain engagement with stakeholders. Escalate issues to senior management as needed. Ensure compliance with policies and guidelines. Required qualifications, capabilities, and skills Possess a Bachelor's Degree with extensive experience in loan servicing. Demonstrate strong problem-solving and investigative skills. Exhibit a robust risk and control mindset. Drive projects with effective results. Manage people and performance efficiently. Handle escalations with expertise. Achieve operational excellence consistently. Preferred qualifications, capabilities, and skills Utilize knowledge of loan systems like Loan IQ/ACBS. Apply expertise in Nostro/Cash matching and reconciliation. Leverage SWIFT and remittance systems knowledge. Lead business review meetings with executives. Assess work allocation and identify capacity areas. Develop domain expertise across multiple business lines. Motivate and develop high-potential talent Key skills & attributes Leadership and vision communication Collaboration and interdependence Performance management and improvement Training and development planning Domain expertise creation Constructive feedback provision Robust knowledge management implementation,