Life Insurance Shriram Fortune Solutions Ltd
Shriram Fortune Solutions Ltd
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Chennai
Skills: Insurance, Appointment Scheduling, Task completion, Teamwork, Communication, Outbound Calls, Customer eligibility verification, Denial documentation, Log maintenance, Patient calling, Provider outreach, Issue escalation
About Shriram Fortune Solutions Ltd
Job Description
As a Customer Service Representative in our team, you will be responsible for conducting outbound calls to insurance companies to verify customer eligibility. Your tasks will include handling denial documentation and taking further necessary actions. You will also be making calls to insurance carriers based on client appointments. Your primary focus will be on completing assigned tasks and meeting targets with precision and efficiency according to client requirements. Collaboration is key in our team, and you will be expected to work cohesively with team members to achieve collective objectives. Maintaining daily logs of your activities is essential to track progress. Additionally, you will be involved in patient calling, provider outreach programs, and other related communication tasks. In case of any issues, timely escalation to seniors for resolution is crucial. This is a full-time, permanent position offering benefits such as health insurance and Provident Fund. The work schedule is during the day shift or morning shift, and there is a performance bonus incentive in place. Join us in this dynamic role where your communication skills and attention to detail will contribute to the smooth operations of our team.,