Lead - Program Management Stryker
Stryker
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: All India
Skills: Process Excellence, Customer service operations, digital transformation, Technical training, Supply Chain, Operations, Analytical skills, MS Excel, Power Bi, Program Management, Project Management, Reporting Analytics, Network Study, Managing RFPs, Pricing Science, Problem solving skills, Customer centric mindset, Data Automation Tools
About Stryker
Job Description
As a candidate for this role, you will be responsible for various key tasks including: - Creating and maintaining Reporting & Analytics dashboards to provide insights into business performance - Conducting Network Studies to optimize sourcing strategies, warehouse locations, and loaner room management - Leading the RFP process for setting up new warehouses to support business growth - Utilizing pricing strategies and technical expertise to enhance services offered - Implementing process improvements in Mako Ops, Demo Equipment Management, and PLCM - Conducting comprehensive evaluations of Customer Service Operations to identify areas for enhancement - Developing and implementing a digital transformation roadmap for Customer Service Operations - Ensuring readiness of the organization for financial controls requirements - Designing a technical training program for Business Operations and Technical Services, covering various essential topics such as SC fundamentals, Lean principles, Analytics, Advanced Excel & Power BI, as well as JDE & Demantra. To qualify for this position, you should meet the following requirements: - Hold an MBA degree with at least 3 years of experience in supply chain management or operations - Possess exceptional analytical skills and a problem-solving mindset with a strong focus on customer satisfaction - Proficient in MS Excel and Power BI, with additional knowledge of advanced data tools and automation being advantageous - Prior experience in program or project management would be beneficial for this role.,