L1 Technician NTT DATA Business Solutions
NTT DATA Business Solutions
Office Location
Full Time
Experience: 3 - 8 years required
Pay:
Salary Information not included
Type: Full Time
Location: Noida
Skills: tcp, Automation, Linux, Production Support, Shell Scripting, DNS, Customer Service, Windows
About NTT DATA Business Solutions
Job Description
Req ID: 326883
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a L1 Technician to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
Preferred Experience
Level 1 Technical knowledge of Windows/Linux platforms. Backup operations, Patching and Activation, Technical knowledge in Network components (DNS, DHCP, TCP). Willingness to develop strong competencies Operating System platform support. Knowledge of Powershell/Shell scripting / Python/Ansible will be a plus. Understanding of ITSM\ITIL processes and certification will be added advantage. Good communication. Understanding of cloud computing, basic networking, and storage principles. Azure experience is a plus.
Cloud administration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms.
Powershell/Shell scripting and automation experience is a plus.
Passion for delivering timely and outstanding customer service
Written and oral communication skills with internal and external customers
Basic Qualifications:
3+ years of overall operational experience
3+ years of OS/Cloud experience
3+ years of experience working in a diverse cloud support environment in a 24*7 production support model