L1 Application Support Specialist MOLECULAR CONNECTIONS
MOLECULAR CONNECTIONS
Office Location
Full Time
Experience: 2 - 31 years required
Pay: INR 20000 - INR 40000 /Month
Type: Full Time
Location:
Skills: General Skills, Communication, Teamwork
About MOLECULAR CONNECTIONS
Job Description
We are seeking a detail-oriented and proactive Level 1 Application Support Specialist to provide first-line support for enterprise software products used in the life sciences and publishing domains. This role involves assisting researchers, editors, and domain professionals with day-to-day technical issues, guiding them through platform functionalities, and escalating complex problems to higher support tiers when needed.
The ideal candidate will have a background in life sciences or related scientific fields, a strong grasp of digital technologies, and a genuine interest in supporting users working with scientific data, content workflows, and research publication systems.