Key Account Manager(Recruitment Tech Company) Altraize

About Altraize

Job Description

Company Overview Telamon HR Solutions is a leading staffing and recruiting company in India. We specialize in providing innovative recruitment solutions to our clients, helping them build high-performing teams and achieve their business goals. With a focus on customer satisfaction and quality service, we have established ourselves as a trusted partner in the industry. Role And Responsibilities As a Key Account Manager, you will play a crucial role in our recruitment tech company. Your responsibilities will include: Building and managing teams to ensure exceptional customer support and satisfaction. Defining strategies and implementing new processes to enhance the platform and improve customer experience. Providing impeccable customer service, addressing product gaps, and gathering feedback. Designing and developing an ideal service model for our clients. Hiring and scaling a global team of talented individuals and leaders. Candidate Qualifications To be successful in this role, you should have: Proven experience in account management and delivering world-class service. Excellent communication and interpersonal skills. Strong problem-solving abilities and a customer-centric mindset. Demonstrated ability to build and lead high-performing teams. Required Skills In order to excel in this role, you should possess the following skills: Account management Customer service Team building Strategic thinking Leadership Skills: team management,recruitment,customer success,product improvement,feedback,customer service,process development,key account management,client service,account management,leadership,client management,