Key Account Manager (Client Servicing)- Digital Agency PassionWorkx

About PassionWorkx

Job Description

You should have a minimum of 6 years of experience in the digital marketing agency background. As the main point of contact for clients, your role will involve building and maintaining strong client relationships through effective communication. Collaborating with internal teams such as production, design, and finance will be essential to meet client requirements. It will be your responsibility to conduct client meetings to understand their event needs and preferences, ensuring timely project delivery and quality checks. Providing excellent after-sales service to ensure client satisfaction and creating a smooth onboarding experience for new clients will be crucial. You must maintain regular communication with clients through calls, emails, and meetings, address their concerns, and identify solutions to enhance product acceptance. Keeping accurate records of client interactions and details is also necessary. Prompt and professional responses to client inquiries are expected. This is a full-time position with a day shift schedule and requires in-person work at the specified location. For further details, please contact Shalini at 8889878644.,