KAM Mid Market Manager Airtel Business

About Airtel Business

Job Description

Please find the below JD for KAM_Mid Market. Job Title: Account Manager Job Level: Assistant Manager Function: Sales Reporting to: Business Manager Purpose of the Job: Responsible for end-to-end telecom & connectivity needs of a set of 50-60 accounts in the Mid-Market / Corporate segment within a defined geography. Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and new product solutions. Deliverables Build strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOs Driving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention of the existing revenue Augment solution selling, and drive new product penetration in emerging markets Co-ordinate with the cross functional teams, both internally (BSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery. Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn control Major Challenges: To work in alignment with processes on Data and Voice To work on retention of existing revenue as well and grow new products Account Penetration & Product Penetration Demonstrate (Key competencies): Understanding of technology Customer Service Orientation Key Account Planning & Management Executive Presence ability to handle CXO discussions Commercial Acumen Ability to devise creative ideas to attract the target customers attention Regular Follow up Educational Level: MBA or equivalent Preferred Working Experience Preferred: 4+ years of B2B Sales Experience in Telecom/ Technology domain,