Jr/Sr Technical Support Advisor Mind map IT Solutions
Mind map IT Solutions
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Punjab
Skills: Google Drive, Dropbox, Troubleshooting, Storage Management, Integration, Verbal communication, written communication, cloud storage platforms, OneDrive, Account Setup, Backup Scheduling, desktopmobile apps
About Mind Map IT Solutions
Job Description
Location: Mohali, India | Shift: Night (US Timing) Type: Full-Time, Permanent Job Description: Join as a Technical Support Advisor assisting US customers with troubleshooting cloud storage platforms like Google Drive, Dropbox, and OneDrive. Key Responsibilities: Help users recover lost files, sync errors, and permissions issues. Provide support for account setup, storage management, and backup scheduling. Guide through integration with desktop/mobile apps. Requirements: Basic understanding of cloud storage services. Excellent verbal and written English communication. 1 year of technical support or BPO experience preferred. Job Types: Full-time, Permanent Shift: Night shift Work Location: In person,