IVR Testing Virtusa
Virtusa
Office Location
Full Time
Experience: 4 - 4 years required
Pay:
Salary Information not included
Type: Full Time
Location: All India
Skills: QA, Manual Testing, Web services, API Testing, SQL, IVR testing, Telecommunications, CTI, Test plan, Test cases, test data, E2E Testing, Communication, collaboration, Functional Automation, Cyara Tool, Octane Tool, GEN AI Prompts, LLM models, Problemsolving
About Virtusa
Job Description
P1 TSTS BET NA-TELCO US - Resourcing Proiect Experience Atleast 4 to 6 years work experience in QA - Manual + Functional Automation Technical Skills Knowledge on web services or API testing Should have good experience in writing SQL queries Experience as testing engineer with emphasis on IVR, telecommunications domain (with CTI,Agent functionalities ) in contact center space. Must have previous IVR testing experience, like IVR application familiarity (speech & DTMF systems) Prior experience with using Cyara tool and creating test cases in Cyara Good to have skills Ability to analyze and generate system test plan/test cases based on given specification/BRD's/requirement Ability to set up test data and execution of test cases, produce test execution report and help development team by providing required test data for bug fixes Must have experience in testing E2E functionality in telecom domain. Should have experience on using Octane tool Knowledge of testing Gen AI Prompts, LLM models will help executing roles & responsibilities Strong problem-solving skills and attention to detail. Excellent communication and collaboration abilities.,