ITIL/ITSM Qualite Manpower
Qualite Manpower
Office Location
Full Time
Experience: 12 - 12 years required
Pay:
Salary Information not included
Type: Full Time
Location: All India
Skills: Problem Management, Configuration management, Information technology, IT Service Management, IT operations
About Qualite Manpower
Job Description
The role at Qualite Manpower in the Greater Bengaluru Area is for a full-time on-site ITIL/ITSM professional with a focus on Problem Management, Configuration Management, Information Technology, IT Service Management, and IT Operations. The ideal candidate should have at least 12 years of experience in ITSM/ITIL roles and possess hands-on experience in Incident, Problem, Change, and Release management. Additionally, experience in presales activities such as RFP handling and proactive pitches, as well as the ability to prepare slide decks and present them to customers, is required. Key Responsibilities: - Managing ITIL based roles including Incident, Problem, Change, and Release management - Acting as an ITSM/ITIL solution person in presales activities - Preparing and presenting slide decks to customers Qualifications: - Proficiency in Problem Management and Configuration Management - Expertise in Information Technology and IT Service Management - Strong understanding of IT Operations - Excellent analytical and problem-solving skills - ITIL certification preferred - Bachelor's degree in Information Technology or related field - Experience with IT service desk tools and software Location: Bangalore/Hyderabad If you have a strong background in ITSM/ITIL roles and possess the necessary skills and qualifications, we invite you to apply for this challenging and rewarding opportunity at Qualite Manpower.,