IT Support Manager / Executive Elite Technocrats

About Elite Technocrats

Job Description

As an Operations Manager, you will be responsible for leading, motivating, and supporting a large team in a time-sensitive and demanding environment. Your role will involve setting up and implementing career development plans for all direct reports, as well as resolving any problems that may arise. You will be in charge of managing timely data collection to update operations metrics, with the goal of achieving productivity targets, reducing cost per unit, eliminating errors, and delivering excellent customer service. Additionally, you will collaborate with cross-functional support teams to enhance proprietary tools and systems. Working closely with legal and safety departments is essential to ensure that all activities remain compliant. You will also oversee materials and inventory management, conduct budget reviews, and report cost plans to upper management. To qualify for this role, you should have a Bachelor's degree in operations management, business administration, or a related field, along with at least 2 years of proven experience in an operations management position. You must possess excellent delegation skills while maintaining control of branch operations and customer service. Conflict management and business negotiation expertise are highly valued, as well as proficiency in general business software and the ability to quickly learn new applications, particularly Microsoft Office (Word, Excel, Outlook).,