IT Support Executive- Peripherals & Devices Mind map IT Solutions
Mind map IT Solutions
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Punjab
Skills: English, Customer Service skills, hardware configurations, Basic networking
About Mind Map IT Solutions
Job Description
The job involves supporting US clients with hardware-related concerns including printers, monitors, routers, and cameras. Your responsibilities will include walking customers through setup, configuration, and error troubleshooting, as well as coordinating with software teams for device compatibility. To be successful in this role, you should have knowledge of hardware configurations and basic networking, along with a good command of English and strong customer service skills. This is a full-time, permanent position requiring at least 1 year of experience in technical support. Please note that the work location is in person.,