IT Support Executive SUMERU GLOBAL SUPPORT SOLUTIONS
SUMERU GLOBAL SUPPORT SOLUTIONS
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Karnataka
Skills: diagnose, Mobile Devices, Linux, Troubleshoot, Computer Systems, tech products, Remote Desktop Applications, Help desk software, Technical Help, microsoft, cisco
About SUMERU GLOBAL SUPPORT SOLUTIONS
Job Description
Employment Type: Permanent Roles and Responsibilities Provide L1 support to users in office & those who are working remotely. Handling IT project activities assigned to you. Monitor and maintain computer systems and networks. Troubleshoot system and network problems, diagnosing and solving hardware or software faults. replace parts as required. Adopt IT processes and policies during day to day support. Desired Candidate Profile Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and troubleshoot basic technical issues Familiarity with remote desktop applications and help desk software. Ability to provide step-by-step technical help, both written and verbal. Diploma or Gradution in Information Technology, Computer Science or relevant field. Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus,