IT Support Associate Mind map IT Solutions

About Mind Map IT Solutions

Job Description

As a Tech Support Representative, you will be responsible for providing technical assistance using screen-sharing tools to address hardware and software-related issues. Your role will involve helping users with tasks such as printer setups, email configurations, and data recovery support. The ideal candidate should be comfortable using remote desktop tools, possess fluency in English, and be willing to work night shifts. Prior experience in technical support is preferred. This is a full-time, permanent position based in Mohali, India. Night shift availability is preferred for this role. If you are someone who enjoys troubleshooting and assisting users with technical problems, we welcome you to apply for this opportunity.,