IT Service Desk Support Executive Mind map IT Solutions
Mind map IT Solutions
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Punjab
Skills: Software, Networking, Troubleshooting, Hardware, Communication skills, It Systems, Software installations
About Mind Map IT Solutions
Job Description
We're seeking out a proactive IT Service Desk Support Executive to join our group and offer first-line aid to end-users for IT-associated problems. The position entails managing service requests, troubleshooting technical troubles, and making sure a smooth IT carrier experience. the right candidate may have robust hassle-solving skills, correct communique skills, and a purchaser-focused approach. Responsibilities: Respond to IT carrier requests from customers via telephone, electronic mail, or chat. Troubleshoot hardware, software program, and community issues, supplying well timed resolutions. Log and song carrier requests in the ticketing machine. Strengthen unresolved troubles to better-stage technical teams. Help with gadget setups, software installations, and configurations. Requirements:- primary know-how of IT systems, software, and networking. robust verbal and written communique abilties. capacity to work efficaciously in a quick-paced surrounding Job Type: Full-time Shift: Night shift Work Days: Monday to Friday Experience: total work: 1 year (Preferred) Work Location: In person,