IT Service Desk Manager- Team Lead AST- Applied Solar Technologies

About AST- Applied Solar Technologies

Founded in December 2008, AST is a leader in the "Energy as a Service" industry, catering to uptime-critical businesses. Its mission is to provide turnkey, highly dependable energy solutions and services utilising cutting-edge technology to enhance the customer experience. AST is the market leader in India with over 12,000 installations. We provide customers with business value by enabling "Smart Connected Operations." Smart Connected Operations uses IoT to connect machines and devices, collects data, and employs Intelligent Analytics to connect users across the enterprise value chain in real time.

Job Description

Technical Skill :   PowerShell, Microsoft Server, Linux, Web Server (IIS), Application
Troubleshooting,  IT Hardware/Software  , Networking.
Soft Skill  :    Leadership Quality, Self-driven and innovative.

Experience: 5+ years
1. Working knowledge of employer’s operations.
2. Leadership skills
3. Outstanding communication skills
4. Interpersonal skills and ability to resolve conflicts
5. Assets & Vendor Management.
6. Good PC skills, especially MS Excel & MS PowerPoint.
7. Must be able to do compliance audit and generate reports.
8. Must be able to train L1/L2 support engineers.
9. Knowledge of network operations & security (VPN, Networking, Routing, App Security,Wireless Access points etc.).
10. Must have knowledge of Bash & Power Shell scripting. Python programming knowledgewill be add-on.
11. Installation & Troubleshooting: Diagnose, troubleshoot, and resolve hardware issues orother network and system problems. (Windows and Linux)
12. Expertise in M365, IIS Server, SQL Server, Domain Controller, Group Policy etc.
13. IT System Reporting tool & Monitoring.