IT Presales Maintenance Administrator Computacenter

About Computacenter

Job Description

Dear Candidates, We are hiring for IT Presales Maintenance Administrator with 4 to 6 years of experience for Bangalore location, interested candidates please apply. Total Exp: Relevant Exp in Presales: Current Company: Notice Period: Highest Fulltime Education: Current Location: Preferred Location: CCTC: ECTC: Job Description: Key Skills: Presales lifecycle, ERP, Client Engagement, Coordination. In depth understanding of Presales life cycle with 4 to 6 years of experience. Expertise in Presales support & client engagement Knowledge of commercial design maintenance systems Sales & Technical team cross-functional coordination Proficient in Documentation Management & CRM platforms Knowledge of Contracts & Order Management cycle will be added advantage. Maintain tracking of all quotes and their status to produce monthly management reports and real-time business intelligence Process Contract requests - Deletions, contract Information Data Validation - Checking existing support models not on contract e.g. We are provided serials to check how it is currently supported Check if a PO has been raised for an MCR for CS and checking CCWR if a PO has been raised for TS Maintain version control and rate updates to Models and calculators Generate and process Win templates for engagement with TCM/GSBO Determination of service costs for small changes taking into account internal data, such as failure rates, volumes, and also manufacturer specifics Create an CCWR invalid quote - Admin Create a valid CCWR quote- Owning the resolution of CCWR compliance Issues. Prioritises own workload to ensure that deadlines and customer requirements are met. Good working Knowledge of Microsoft Applications; especially Excel Plans & organises own workload Proven experience of high standards of customer service,