IT Operations Manager / Executive Elite Technocrats

About Elite Technocrats

Job Description

As an Operations Manager, you will be leading, motivating, and supporting a large team in a time-sensitive and demanding environment. Your responsibilities will include setting up and implementing career development plans for your direct reports, as well as resolving any operational issues that may arise. You will be tasked with managing data collection to update operations metrics, aiming to achieve productivity targets, reduce costs, eliminate errors, and provide excellent customer service. Collaboration with cross-functional support teams to enhance proprietary tools and systems will be a key aspect of your role. Working closely with legal and safety departments will be essential to ensure compliance with regulations. Oversight of materials and inventory management, along with conducting budget reviews and reporting cost plans to upper management, will also fall under your purview. To be successful in this role, you should possess a Bachelor's degree in operations management, business administration, or a related field, along with at least 2 years of proven experience in an operations management position. Your ability to delegate responsibilities effectively while maintaining organizational control over branch operations and customer service will be crucial. Additionally, you should be well-versed in conflict management and business negotiation processes. Proficiency in general business software and a willingness to learn new applications, particularly Microsoft Office (Word, Excel, Outlook), will be expected.,