IT Onsite Support Engineer - Dutch Speaker Based In The NL Cross Border Talents

Your Role as a Onsite IT Support Engineer:

• As an Onsite IT Support Engineer, you will provide on-site technical support to our customers, troubleshooting and resolving hardware and software issues, and configuring and maintaining their IT infrastructure.
• Diagnose, troubleshoot, and resolve hardware, software, and operating system problems.
• You will work independently or in a team
• Install, upgrade, support, and troubleshoot end-user workspace hardware such as desktops, laptops, printers, mobile devices, and video and conferencing equipment
• You analyze errors, maintain hardware, install/remove workstations, install and configure new software (IMACD) and manage user accounts via Active Directory
• Implementation of software and operating systems using SCCM or other implementation technologies
• You record your approach and solution to problems in a ticket system
• Asset management

Requirements

• Experience with onsite support and ticketing system (2 years)
• Familiar with Windows OS, Mac OS and various software applications
• Managed Print Service (MPS) / Configure mobile phones (Apple and Android) (MS Intune) / MS Office 365
• Fluent in Dutch (C1) and English
• Customer-oriented approach
• Permission to work in the Netherlands

Benefits

• Competitive salary;
• Company Car
• Career Growth plan
• Phone allowance