IT Manager Best Western Resort

About Best Western Resort

BWH Hotels is a leading global hospitality enterprise comprised of three hotel companies including WorldHotels, Best Western Hotels & Resorts and SureStay Hotels®. The global enterprise boasts approximately 4,300 hotels in over 100 countries and territories worldwide. With 19 unique brands across every chain scale segment, from economy to luxury, BWH Hotels suits the needs of developers and guests in every market as each brand offers its own personality and style.

The Best Western Resort Country Club is situated near Manesar on the Delhi-Jaipur Highway and is surrounded by lush green mustard fields. Pink City (Jaipur) and Taj Mahal (Agra) each are only 200 kilometers away.

Job Description

Skills needed- CRM (Salesforce), G Suite, Meta, Wordpress, IT Security, Training internal team, Email marketing, SEO, Hotel Proprerty Management, STAAH and financial software Tally Cloud.
Location:- Nehru Place, Delhi
Budget- 4.80 LPA-6 LPA
Experience- 4-5 Years
Relevant experience- 4 Years
Interview process- F2F only
Notice period- Immediate- 30 days max

The ideal candidate will have:
- An ability to operationally oversee the hardware and software IT functions of hotels, such as basic troubleshooting.
- Proven experience using a CRM, ideally SalesForce.
- Sound operational knowledge of Google Suite and Microsoft Office.
- Ideally, exposure to online marketing tools including Meta (FB & IG) Business/Ads Manager; Google Analytics and Ads; Google Business Profiles; Wordpress backend. 
- Understanding of the principles of email marketing, paid online advertising, SEO, database management, lead generation and customer segmentation. 
- Basic understanding of hotel Property Management System (PMS) Protel, online travel agent manager STAAH and financial software Tally Cloud.  
- Understanding, implementation and enforcement experience of the IT security requirements. 
- Experience in the supervision & training of internal team members and assist with adoption of new technology.