IT Help Desk Technician Xpert Times
Xpert Times
Office Location
Full Time
Experience: 0 - 0 years required
Pay:
Salary Information not included
Type: Full Time
Location: All India
Skills: Technical Assistance, Customer Support, Databases, remote control, Mobile Devices, Communication skills, office automation products, Computer Systems, diagnose, resolve technical issues, English proficiency
About Xpert Times
Job Description
Expired on: Apr 7, 2024 Job Category: Customer Support Job Type: Full Time Job Location: New Delhi Exp (In years): Fresher/Entry level Job brief We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the companys reputation and business. Requirements Proven experience as a help desk technician or other customer support role Tech savvy with working knowledge of office automation products, databases and remote control Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and resolve basic technical issues Proficiency in English Excellent communication skills Customer-oriented and cool-tempered BSc/BA in IT, Computer Science or relevant field,