IT Desktop Support Engineer Vintage Solution
Vintage Solution
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: All India
Skills: Hardware, Software, Networking, Troubleshooting, Remote Troubleshooting, installing applications, computer peripherals, customization of desktop applications, technical issue recording
About Vintage Solution
Job Description
Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Job Types: Full-time, Permanent, Fresher Shift: Day shift Education: Diploma (Preferred) Experience: IT: 1 year (Preferred) total work: 1 year (Preferred) Work Location: In person,