IT Admin Executive Regami Solutions

About Regami Solutions

Job Description

Responsibilities Procuring, maintaining, and administering computers and office equipment. Administering corporate software systems. Deploying and enforcing security policies and procedures. Providing IT support and resolving problems for colleagues. Assisting with onboarding of new colleagues. Suggesting and implementing improvements in procedures and equipment. Maintaining knowledge of IT support, help desk procedures, products, and services. Managing an issues tracking system and reporting on issue resolution SLAs. Requirements and skills Relevant degree or certifications in IT administration, with basic networking knowledge. Excellent communication skills, both oral and written. Knowledge of help desk software and remote-control tools. Good knowledge of windows administration, Windows & Linux OS installations and basic networking. Excellent troubleshooting skills. Ability to work independently and maintain customer satisfaction. Added Advantage: Experience as a service desk agent or IT administrator, and understanding of the SaaS or technology industry. Role: IT Support - Other Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Support Education: UG: Any Graduate PG: Any Postgraduate Job Types: Full-time, Permanent Ability to commute/relocate: Sholinganallur, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person,