International Voice Process AABASOFT BUSINESS SERVICES
AABASOFT BUSINESS SERVICES
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Kerala
Skills: English Writing, us voice process, English Speaking, Problemsolving, CRM knowledge, Upselling skills
About AABASOFT BUSINESS SERVICES
Job Description
Key Responsibilities: Handle US-based customer calls (outbound) Resolve requirements and provide accurate information Maintain call quality, compliance, and documentation Meet performance metrics (AHT, CSAT, etc.) Requirements: 1+ years in US voice process (support/sales) Excellent English speaking and writing skills with neutral accent Good problem-solving and CRM knowledge Comfortable with night shifts and rotational offs US healthcare, telecom, or banking domain experience Upselling skills Bachelors degree preferred Job Types: Full-time, Permanent, Fresher Schedule: Day shift UK shift US shift Education: Bachelor's (Preferred) Language: English (Preferred) Work Location: In person,