International Inbound BPO Adeeba e Services Pvt. Ltd.

About Adeeba E Services Pvt. Ltd.

Job Description

Adeeba E-Services Pvt. Ltd. is an International Contact center based out of India and US, catering to offshore consumers and business entities through Telemarketing services since 2014. With a strong focus on customer satisfaction and support functions, the company has established trust, accountability, and reliability in its products and technical services. This has led to enhanced performance of in-house talents and increased productivity through continuous research and development. Adeeba E-Services prides itself on being a one-stop platform for all customer solutions with ongoing IT-enabled support systems. We are currently looking for Customer Service Executives / Technical Support Executives to join our Inbound Voice Process (Tech Support) in US Shift. As a part of our team, your responsibilities will include handling inbound calls related to printer, router, and antivirus issues, diagnosing problems, and recommending suitable solutions to customers. Additionally, you will be responsible for selling technical support plans and relevant software. Benefits and Facilities: - Fixed Salary disbursed on the 1st of every month - 24 leaves in a year, along with comp offs and birthday leaves - Lucrative Incentive structure - No extension of shift timings - Friendly working environment Candidate Profile: - Minimum 6 months to 1 year of experience in Outbound Tech Support - Proficient in closing calls effectively - Strong convincing and sales skills - Immediate joining preferred Salary: Rs. 15,000 - 25,000/month (fixed) + Generous Incentives Shift: US Shift (9:00 pm to 7:00 am) Working Days: 6 days a week If you meet the above requirements and are interested in this opportunity, please contact Sadhana (HR) at 8016099788. Qualifications: HR All information provided by you will be treated confidentially in accordance with EEO guidelines.,