International Chat Support Executive Cogent E Service

About Cogent E Service

Job Description

As a Customer Support Executive for international operations, you will be an integral part of our blended process team based in Chandigarh/Mohali. Your primary responsibility will be to handle customer interactions through both chat and voice channels, addressing queries related to products, orders, returns, and services. It is essential to maintain a high level of professionalism in your communication to ensure customer satisfaction. You will be required to accurately document interactions and follow up as necessary. We welcome both freshers and experienced candidates to apply for this position. As an eligible candidate, you should have excellent English communication skills, be open to working night shifts with rotational week offs, and hold at least an undergraduate degree. This role offers a competitive salary of up to 33,000 CTC/month, along with additional perks such as transportation facilities for female employees during night shifts, and the opportunity to collaborate with global clients for gaining international exposure. The interview process will be conducted through walk-in interviews, providing you with the chance to showcase your skills in a face-to-face interaction. If you are interested in kickstarting your career in international customer support, apply now and schedule your interview with HR Aditi by contacting +91 9039700663 (Remember to mention "CX Support Mohali" when applying). In this role, you will have the opportunity to work full-time with a permanent position, catering to a wide range of shifts including day, evening, fixed, morning, night, rotational, UK, US shifts, and weekend availability. Additionally, you will be entitled to benefits such as commuter assistance, flexible schedules, health and life insurance, internet reimbursement, leave encashment, paid sick and time off, provident fund, as well as various bonuses including joining, performance, quarterly, and yearly bonuses. Don't miss out on this chance to embark on an exciting career journey in international customer support apply now and take the first step towards professional growth and development.,