Intern - Community Operations Great Learning

About Great Learning

Job Description

What is the role of an Intern in the Community Operations @ GL The community team is an integral part of the international delivery operations team. In this role one has to, 1. Create and maintain a healthy pool of Gurus (Industry Experts) with a strong pipeline to ensure all the delivery targets are met without compromising on the quality of the learning experience for the customers 2. Scout and identify the SMEs in varied technology stacks (Java, React, Python, Angular, JS, cybersecurity, etc.) 3. Engage with prospects as a Great Learning ambassador and brief them on engagement opportunities 4. Assess prospects on the ability to deliver a Great Learning experience as per the quality standards of Great Learning 5. Lead end-to-end onboarding and training process for all new mentors 6. Orient new mentors, prepare them, and deliver ongoing feedback & training to ensure they continue to deliver a Great Learning experience 7. Forge meaningful relationships with mentors & gurus to ensure they have a great experience and are set up for long-term association with Great Learning What are we looking for We are looking for people who believe in learning for life and care about impacting lives through education, and who can do all this while having a lot of fun and learning in the process. Excellent Problem solving- good aptitude and stakeholder management skills Quick learning: ability to learn business & processes Excellent oral and written communication skills Ability to hold meaningful conversations with senior professionals Job Location: Gurgaon Work Shift: 12 PM to 9 PM,