Inbound Customer Service Representative Career Crox

About Career Crox

Job Description

Process Name: Samsung [Chat and IB] Job Title: Sales Executive Location: Sector 18, Gurgaon Job Details: Process Time: 8:00 am to 8:00 pm (Rotational Shifts, 24*7 for Boys & Day Shift for Girls) Working Days: 5 Days Working Off Days: 2 Rotational Offs Key Responsibilities: Engage with Clients: Understand customer needs and respond to inquiries promptly. Sales Lead Generation: Qualify and generate new sales leads. Product Information: Provide detailed product information to customers. Sales Targets: Meet and exceed sales targets and KPIs. Client Relationships: Build and maintain strong client relationships to drive sales and enhance customer satisfaction. Qualifications: Minimum Qualification: Graduate Experience: Both Freshers and Experienced candidates are welcome to apply. Skills: Communication Skills: Excellent verbal and written communication. Typing: Minimum 30 WPM typing speed. Fast-Paced Environment: Ability to work efficiently in a fast-paced environment. Problem-Solving: Strong problem-solving and critical thinking skills. Job Types: Full-time, Permanent, Fresher Benefits: Commuter assistance Food provided Health insurance Leave encashment Life insurance Provident Fund Schedule: Day shift Monday to Friday Weekend availability Performance bonus Yearly bonus Application Question(s): What's your min typing speed How much do you rate your English Communication skill out of 10 Do you have any experience in Voice or Chat support Current In-hand salary Education: Higher Secondary(12th Pass) (Preferred) Language: AND Write Fluent English (Preferred) Work Location: In person,