House Keeping Desk Coordinator Everon HR Solutions

About Everon HR Solutions

Job Description

Job Title: House Keeping Desk Coordinator - 5 Star Hotel Location: Chennai, Tamil Nadu Job Type: Full-time Job Summary: We're looking for a highly motivated and customer-focused Housekeeping Desk Coordinator to manage the housekeeping desk operations, coordinate room assignments, and ensure exceptional guest satisfaction. The ideal candidate will have excellent communication and interpersonal skills, fluency in Hindi and English, and the ability to work effectively in a fast-paced environment. Responsibilities: 1. Manage the housekeeping desk operations, including room assignments, key control, and guest requests. 2. Coordinate with the housekeeping team to ensure timely and efficient cleaning and maintenance of guest rooms and public areas. 3. Respond to guest inquiries and resolve any housekeeping-related issues promptly and professionally. 4. Maintain accurate records and reports, including room status, guest preferences, and housekeeping schedules. 5. Collaborate with other departments, including front office and maintenance, to ensure seamless service delivery. 6. Ensure compliance with hotel policies, procedures, and quality standards. Requirements: 1. High school diploma or equivalent. 2. Minimum 3 years of experience in housekeeping or a related field, preferably in a hospitality environment. 3. Fluency in Hindi and English. 4. Excellent communication, interpersonal, and problem-solving skills. 5. Ability to work in a fast-paced environment and prioritize multiple tasks. 6. Basic computer skills and knowledge of hotel software. Job Type: Full-time Benefits: Cell phone reimbursement Paid time off Schedule: Day shift Ability to commute/relocate: Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Experience: Housekeeping management: 3 years (Required) Language: Hindi (Required) English (Required) Work Location: In person,