Helpdesk Associate CBRE
CBRE
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Kolkata
Skills: Customer Service, Facilities Management, Property Management, Knowledge of complaint management systemsoftware
About CBRE
Job Description
Helpdesk Associate Job ID 214731 Posted 05-Apr-2025 Role type Full-time Areas of Interest Customer Service, Facilities Management, Property Management Location(s) Kolkata - West Bengal - India Knowledge of complaint management system/software, he will be is the first point of contact for tenants, occupants & Building services team. Get answers to questions, help with problems, understand customer & provide 1st hand resolutions. Coordinate with PM team for assigning complaints & follow-up till its closure. Updating end-user on closure & get feed backs. Daily tracking of complaints, sharing trackers having type of criticality wise analysis. Other duties as assigned by PM,