Helpdesk Associate 2CQR Automation Private Limited
2CQR Automation Private Limited
Office Location
Full Time
Experience: 0 - 0 years required
Pay: INR 250000 - INR 300000 /year
Type: Full Time
Location: All India
Skills: Technical Assistance, Troubleshooting, Hardware troubleshooting, Software troubleshooting, Network troubleshooting, Ticketing Systems, Windows, MacOS, Zendesk, ServiceNow, BMC Remedy, Communication skills, Helpdesk support, Software installations, Software Configurations, networking concepts, Jira Service Desk, Freshservice, ManageEngine, ProblemSolving Skills
About 2CQR Automation Private Limited
Job Description
Hiring for Helpdesk Support Specialist!!!! Greetings from 2CQR. Job Title: Help Desk Support Experience: 0 to 2 Years Salary: 20,000 - 25,000 Location: Chennai, Valasaravakkam Job Description: We are looking for a Help Desk Support professional to provide technical assistance to end-users, troubleshoot issues, and ensure timely resolutions. This is an ideal opportunity for someone with 0-2 years of experience in technical support. Key Responsibilities: Respond to helpdesk tickets, calls, and emails. Troubleshoot hardware, software, and network issues. Escalate complex issues when necessary. Document issues and solutions in ticketing systems. Assist with software installations and configurations. Skills & Qualifications:* 0-2 years of experience in helpdesk/technical support. Basic knowledge of Windows, MacOS, and networking concepts. Experience with ticketing tools like Jira Service Desk, Zendesk, ServiceNow, Freshservice, ManageEngine, and BMC Remedy. Strong communication and problem-solving skills. Thanks & Regards, Archana JS HR Specialist +91- 9940968202 | hr@2cqr.in |www.2cqr.in Job Types: Full-time, Permanent, Fresher Benefits: Cell phone reimbursement Health insurance Provident Fund Shift: Day shift Application Question(s): What is your total years of experience What is your current CTC What is your notice period Work Location: In person,