Help Desk Technician II Tapad
Tapad
Office Location
Full Time
Experience: 8 - 13 years required
Pay: INR 1 - INR 10001 /Month
Type: Full Time
Location: Hyderabad
Skills: Computer Science, Active Directory, Healthcare, Customer Service, microsoft, cisco, Operations, financial services
About Tapad
Job Description
Flexible to work on different shift time zones in IST either 9am to 6pm or 3ppm to 12 night
We also manage and maintain all hardware required for the 1200+ agents we support
Provides Tier 1 support (and as assigned Tier 2 support) - Addresses technical issue inquiries received via phone,ticket portal,chat,and email
Participate in an on-call schedule as required