Help Desk Specialist ODH DEVELOPERS PRIVATE LIMITED
ODH DEVELOPERS PRIVATE LIMITED
Office Location
Full Time
Experience: 4 - 4 years required
Pay: INR 450000 - INR 1000000 /year
Type: Full Time
Location: Bangalore
Skills: Communication, Leadership, Scheduling, Management, Budgeting, Time, Problem, skills, solving, Organizational, Project
About ODH DEVELOPERS PRIVATE LIMITED
Job Description
We are looking for a skilled help desk specialist to provide fast and effective support to our clients. As a help desk specialist, you will be required to respond to queries in person and over the phone, assess and diagnose computer hardware and software problems, and implement effective solutions.
Help Desk Specialist Responsibilities:
- Responding to client support queries.
- Providing support in person, over the phone, or via remote access.
- Diagnosing issues with computer software, peripherals, and hardware.
- Running software diagnostic tools and physically inspecting hardware systems.
- Talking to clients through basic problem-solving processes.
- Providing basic computer training.
- Installing and upgrading hardware and software systems.
- Writing training manuals.
- Following up with clients.
- Completing support tickets