Head Of Salesforce-IT Consulting Aop Web World Pvt ltd

About Aop Web World Pvt Ltd

Job Description

As the Head of Salesforce Practice, you will lead the strategic direction, delivery, and growth of our Salesforce services. You will oversee a team of developers, architects, and consultants to ensure high-quality implementations and act as a trusted advisor to our clients. Your key responsibilities will include defining and leading the Salesforce strategy and roadmap for the organization, overseeing end-to-end Salesforce project delivery with best practices in design, development, and deployment. You will provide technical leadership on architecture and complex solutioning, lead pre-sales activities such as proposal building, client presentations, and solution design. Additionally, you will build, mentor, and scale a high-performing Salesforce team, staying current with new Salesforce releases, features, and best practices. Managing client relationships and acting as a senior escalation point, driving quality assurance, compliance, and internal process improvements will be crucial aspects of your role. You will collaborate with cross-functional teams including Sales, Marketing, and Product, ensuring optimal use of Salesforce licenses, tools, and third-party integrations. The key requirements for this role include 8+ years of IT experience with a minimum of 5+ years in Salesforce leadership. Proven experience in leading multiple Salesforce implementation projects, deep expertise in Sales Cloud, Service Cloud, and ideally Marketing/Experience Cloud is essential. Experience with Salesforce integrations using REST/SOAP APIs and middleware like MuleSoft, a strong knowledge of Salesforce architecture, development (Apex, LWC), and deployment are also required. Experience working with global clients in a consulting/delivery environment, excellent communication, and stakeholder management skills are important. Salesforce Certifications (System/Application Architect preferred; CTA is a plus) are a definite advantage. This is a permanent job type with benefits including Provident Fund, day shift schedule, and performance bonus. The work location is in person.,