GUEST RELATIONSHIP MANAGERS REQUIRED IN EUROPE Muskan Malik Hiring For Flight To Sucess Immigration

About Muskan Malik Hiring For Flight To Sucess Immigration

Job Description

Currently, we are looking for GUEST RELATIONSHIP MANAGERS in Europe, Sweden, Portugal & Germany under the opportunity card visa.

Kindly call & email for More details.

Note: Management Freshers can also apply for this job.

Major Responsibilities:   Greet and Welcome Guests:
Provide a warm, professional welcome at arrival and ensure a positive first impression.

Manage Guest Check-ins and Check-outs:
Ensure smooth and efficient front desk operations.

Handle Complaints and Issues:
Resolve guest concerns quickly and effectively, aiming for satisfaction.

Maintain Guest Records:
Update guest profiles and preferences in the CRM or hotel management system.

Coordinate with Departments:
Liaise with housekeeping, food & beverage, and other teams to meet guest needs.

Personalize Guest Experience:
Use guest data to offer personalized services and recommendations.

Upsell Services and Amenities:
Promote hotel services such as spa, dining, and premium rooms to enhance revenue.

Collect and Analyze Guest Feedback:
Monitor satisfaction through surveys, reviews, and direct feedback.

Follow-Up Post-Stay:
Send thank-you notes or surveys and handle any follow-up concerns.

Train and Support Frontline Staff:
Guide junior team members in delivering high standards of guest service.