Guest Relationship Manager/ Front Office (Female) DLS HOTELS

About DLS HOTELS

Job Description

You will be responsible for greeting and welcoming guests upon arrival, ensuring a positive first impression. Responding to guest inquiries through various channels such as phone, email, or in person, and providing accurate information about services and amenities. It is crucial to establish positive relationships with guests by offering attentive service and proactive communication. Creating a welcoming and supportive atmosphere for guests is essential to ensure their comfort and satisfaction during their stay. You will be promoting hotel amenities, services, and local attractions to enhance the overall guest experience. Identifying opportunities to upsell services to guests and maximize revenue for the hotel. Maintaining accurate guest records and logs, as well as preparing reports on guest feedback and service performance. The ideal candidate should possess exceptional customer service and guest relations skills to provide a memorable experience for all guests. This is a full-time position with a day shift schedule, requiring work to be conducted in person at the hotel location. If you are interested in this opportunity, please speak with the employer at +91 9254076191. The application deadline is 10/07/2025, and the expected start date is also on 10/07/2025.,