Group Manager - Process Training - Insurance WNS
WNS
Office Location
Full Time
Experience: 5 - 5 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: Content Development, Change Management, Training Needs Analysis, Classroom training, Mentoring, Training Metrics, Learning Material Development, Training program design, Training Program Implementation
About WNS
Job Description
The job focuses on driving training efficiency and effectiveness within the Insurance domain. You will be responsible for planning, executing, and monitoring all training and development interventions to enhance team and operational excellence. Additionally, you will be involved in content development and management, driving training-related change management programs, and collaborating with Ops/Quality/Training Leads to determine training needs. Your role will also include conducting virtual and in-person classroom training sessions, preparing learning materials and development workshops, supporting and mentoring new hires and front line associates, as well as planning and scheduling training programs. To qualify for this position, you must be a minimum graduate in any stream. The job requires working in Australian Shifts.,