Gold Loan Officer CareerCraft Company
CareerCraft Company
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Noida
Skills: KYC, Email, Understanding of gold loan products, Lending Processes, Customer Service, sales orientation, Basic knowledge of documentation, credit norms, Proficiency in MS Excel, Banking software, strong communication, Interpersonal Skills, Selfmotivated, Targetdriven, Disciplined, Ability to manage fieldwork, Customer visits
About CareerCraft Company
Job Description
Key Responsibilities: Achieve monthly and quarterly targets for gold loan disbursement and portfolio growth. Conduct field visits and community outreach to source new customers. Verify gold and KYC documents, ensure accurate data entry, and process loan applications. Cross-sell financial products such as insurance and savings accounts. Maintain high levels of customer satisfaction through transparent and responsive service. Ensure compliance with internal policies, RBI regulations, and operational procedures. Coordinate with valuation personnel and back-office teams for seamless loan disbursal. Required Skills: Understanding of gold loan products and lending processes. Customer service and sales orientation. Basic knowledge of documentation, KYC, and credit norms. Proficiency in MS Excel, email, and banking software. Strong communication and interpersonal skills. Self-motivated, target-driven, and disciplined. Ability to manage fieldwork and customer visits. Additional Requirements: Must own a mobile phone and two-wheeler for daily field activities. Comfortable using computers and banking applications for reporting and data entry. Willingness to travel locally for customer sourcing and service. Job Types: Full-time, Permanent Benefits: Health insurance Schedule: Fixed shift Performance bonus Education: Bachelor's (Required) Experience: Knowledge of gold loan & lending processes: 1 year (Required) Customer service and sales orientation: 1 year (Required) Sales acumen for cross-selling financial products: 1 year (Required) KYC norms and basic credit assessment: 1 year (Required) Data Entry and MS Excel: 1 year (Required) Conduct Fieldwork & Customer Visits: 1 year (Required) compliance and operational guidelines: 1 year (Required) Mobile Phone & Two-Wheeler for field activities: 1 year (Required) banking software and digital documentation tools: 1 year (Required) Time management and organizational abilities: 1 year (Required) Problem-solving and decision-making skills: 1 year (Required) Language: English, Hindi (Required) Work Location: In person Speak with the employer +91 9872925120,