Functional Training Manager Kotak Mahindra Bank
Kotak Mahindra Bank
Office Location
Full Time
Experience: 8 - 31 years required
Pay:
Salary Information not included
Type: Full Time
Location: Mumbai, Maharashtra, India null, undefined
Skills: General Skills, Communication, Teamwork
About Kotak Mahindra Bank
Job Description
Sales-Trainer-SUPPORT SERVICES-HR
Job Summary:
We are seeking an experienced Functional Training Manager to design, develop, and deliver training programs that enhance the skills and product knowledge of the employees. The ideal candidate will have a strong background in sales training, adult learning principles, and Financial service products.
Key Responsibilities:
1. Needs Assessment: Identify training needs through analysis of performance data, customer feedback, and leaders feedback.
2. Training Program Development: Design, develop, and deliver training programs that address identified needs, including product knowledge, sales skills, and soft skills.
3. Training Delivery: Deliver training programs through various channels, including classroom training, online webinars, and on-the-job training.
4. Training Evaluation: Evaluate the effectiveness of training programs through assessment of participant learning, sales performance, and customer satisfaction.
5. Sales/Service Enablement: Develop and maintain sales & service enablement tools, including sales guides, product sheets, and presentation materials.
6. Collaboration with Stakeholders: Collaborate with the leaders, product teams, and other stakeholders to ensure training programs align with business objectives.
7. Training Budget Management: Manage the training budget to ensure effective use of resources.
Requirements:
1. Education: Bachelor's degree in Business Administration, Education, or related field.
2. Experience: Minimum 8+ years of experience in functional training, preferably in financial services industry.
3. Skills: Strong knowledge of adult learning principles, sales training methodologies, and NBFC products. Excellent communication, presentation, and project management skills.