Front Office Manager OLGA RESORTS
OLGA RESORTS
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: Kerala
Skills: Hospitality Management, Communication skills, Phone Etiquette, Front Desk Operations, Guest Services, Night Audit, Multilingual Skills
About OLGA RESORTS
Job Description
You will be responsible for managing all front office operations efficiently in a hospitality setting to ensure exceptional guest experiences. This includes supervising and training front desk staff, handling guest check-ins and check-outs, ensuring smooth communication between departments, conducting night audits, and resolving any discrepancies. Additionally, you will be expected to implement and maintain guest service standards and utilize phone systems for handling inquiries and reservations. The ideal candidate for this role should have prior experience in hospitality management, preferably in a resort or hotel setting. Proficiency in phone etiquette and guest services, familiarity with front desk procedures and night audit processes, and multilingual skills are considered advantageous for better guest interactions. This is a full-time position with a day shift schedule. The work location is in person.,